Privacy policy

Privacy policy

In accordance with Regulation (EU) 679/2016, known as the General Privacy Policy, Personal Data Processing and Privacy Protection in the electronic communications sector, Dentex Flex SRL is obliged to process the personal data provided by you, only with respect to security measures and for communicated purposes.

The personal data you send us when completing contact forms or by e-mail is treated strictly confidentially. You are not required to transmit personal data, but data voluntarily transmitted by you will be used solely for the purpose of processing your request. According to Regulation (EU) 679/2016, known as the General Regulation on Personal Data Protection, you have the right of access, data interference and the right not to be subjected to an individual decision. At the same time, you have the right to oppose the processing of your personal data and to request the deletion of the data. You are also granted the right to appeal to the courts.

Dentex Flex SRL, uses your personal data only for the invoice and communicates it to the courier company. We do not process your personal data for other purposes.
According to European Regulation 679/2016 on the protection of personal data, you are entitled to the following rights as a natural person:

– information and access to personal data
You have the right to obtain from us a confirmation that we do not process personal data that concerns you.

– restrict the processing of personal data
There may be situations where you want to restrict the processing of certain data only for a certain amount of time. For example, you do not want to receive commercial messages from some of our interest categories for a month. You can, at any time, send an e-mail request or make changes to your user account. When you want to undo the restriction of processing you can do it by one of the methods used to restrict.

– opposition to the processing of personal data
It is possible that at some point you want us not to process any personal data anymore without deleting it from our database. You can exercise this right at any time.

– rectification of personal data
Whenever you modify your personal data (for example, change your email address), you can update your information in our database by accessing your online account or by e-mail request.
– deleting personal data
If, for various reasons, you want to delete your personal data from our database, you may make a request to that effect by email or by your user account.
Attention, if your personal data is processed to comply with a legal obligation, the request to delete this data may be denied, in which case only those data that we can not process without your consent will be deleted.

In order to exercise any of the above rights, you may send a request via e-mail to office@dentex-flex.ro or you can apply them from your user account.
To make sure you own the data, please send the requests using the email you are requesting.